Frequently Asked Questions

TinyBackup automatically backs up all critical Shopify store data including products, collections, pages, blog posts, articles, themes, metafields, shipping profiles, and shop policies.

TinyBackup creates automatic backups daily. You can also trigger manual backups at any time from your dashboard.

Backup retention depends on your plan:

• Free plan: 1 month
• Paid plans (Tiny, Medium, Large): 6 months

This gives you plenty of time to restore data if needed.

TinyBackup offers flexible restore options. You can restore your entire store or select specific items like individual products, collections, or pages. This gives you precise control over what data to recover.

Yes! All backups are encrypted both in transit and at rest. We use industry-standard security measures to protect your store data. Your data is stored on secure servers and is never shared with third parties.

No technical knowledge required! TinyBackup is designed to be simple and user-friendly. Install the app, and it automatically starts backing up your store. Restoring data is as easy as clicking a button.

Yes, you can cancel your TinyBackup subscription at any time directly from your Shopify admin. Your backups will remain accessible for 30 days after cancellation.

Shopify maintains infrastructure backups for platform stability, but does not provide full backups of individual store data that you can access and restore. TinyBackup fills this critical gap by giving you complete control over your store backups.